Refund Policy
Localnee is committed to providing fair and transparent refunds for our AI-powered services. This policy outlines the conditions, eligibility, and process for refunds under our pay-as-you-go model.
Refund Policy Overview
Localnee operates on a pay-as-you-go model for all its AI-powered services. Our goal is to provide maximum flexibility and value to our users. This Refund Policy explains the conditions under which refunds are available.
Eligibility for Refunds
Refunds are considered only for payments made for Localnee services that were not delivered due to technical issues or billing errors. Usage-based charges (e.g., AI-generated posts, analytics insights, or pay-per-feature usage) are non-refundable once the service is rendered.
Requesting a Refund
To request a refund, contact our support team within 7 days of the payment via email at support@localnee.com or by calling +91 7636896791. Provide your account details, payment reference, and reason for the refund request.
Processing Refunds
All refund requests are reviewed by our support and billing team. If approved, refunds are processed to the original payment method within 7-14 business days. Refund approval is at the discretion of Localnee based on the usage and circumstances.
Non-Refundable Items
Localnee does not provide refunds for: 1. Services already rendered or consumed (e.g., AI posts, AI-generated ads, AI insights). 2. Referral and affiliate commissions earned. 3. Digital content that has been delivered. 4. Any charges incurred due to user error or misuse.
Contact Information
For any questions or assistance regarding refunds, please contact our support team at support@localnee.com or call +91 7636896791. We are committed to resolving your concerns promptly.
We are committed to providing a seamless and fair experience. If you encounter any issues, our support team is here to assist you.
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